Certainly

Conversational AI for ecommerce support.

Verified live · 7/11/2026

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What is Certainly?

Certainly is a conversational AI platform for customer service and ecommerce, automating support and product recommendations across channels.

Pros

Ecommerce focus
Multilingual
Product recommendations

Cons

No public pricing
Retail-oriented

Pricing

From Contact sales · Contact sales

Top Certainly alternatives

Aisera — Agentic AI for customer and IT service.
Boost.ai — Enterprise conversational AI for customer service.
Crescendo — AI customer service with human backup, per resolution.
Espressive Barista — AI agent for employee IT and HR support.
Gorgias AI Agent — AI support agent for ecommerce brands.
Kore.ai — Enterprise AI agent platform for service and more.

See the full Certainly alternatives guide →