Sendbird

AI agents and communications for support.

Verified live · 7/11/2026

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What is Sendbird?

Sendbird offers AI agents for customer service alongside its chat, messaging, and communications APIs, enabling automated support across channels.

Pros

Developer-friendly APIs
Omnichannel messaging
Free tier

Cons

Setup requires dev work
Usage costs scale

Pricing

From $0 (from $99/mo) · Freemium

Top Sendbird alternatives

Aisera — Agentic AI for customer and IT service.
Boost.ai — Enterprise conversational AI for customer service.
Certainly — Conversational AI for ecommerce support.
Crescendo — AI customer service with human backup, per resolution.
Espressive Barista — AI agent for employee IT and HR support.
Gorgias AI Agent — AI support agent for ecommerce brands.

See the full Sendbird alternatives guide →