PolyAI

Voice AI agents for customer service calls.

Verified live · 7/11/2026

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What is PolyAI?

PolyAI builds custom voice assistants that handle inbound customer service calls naturally, resolving issues without menus. Used in hospitality, banking, and telecom.

Pros

Natural voice conversations
Handles call volume
Multilingual

Cons

Voice-focused only
No public pricing

Pricing

From Contact sales · Contact sales

Top PolyAI alternatives

Aisera — Agentic AI for customer and IT service.
Boost.ai — Enterprise conversational AI for customer service.
Certainly — Conversational AI for ecommerce support.
Crescendo — AI customer service with human backup, per resolution.
Espressive Barista — AI agent for employee IT and HR support.
Gorgias AI Agent — AI support agent for ecommerce brands.

See the full PolyAI alternatives guide →