The best Decagon alternatives
Decagon (Enterprise AI agents for customer support.) is popular, but it isn’t the only option. Here are the best Customer Support alternatives, compared.
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| Tool | Best for | From | Head-to-head | |
|---|---|---|---|---|
| Ada | AI customer service automation platform. | Custom pricing | Decagon vs Ada | Visit → |
| Cognigy | AI agents for enterprise contact centers. | Custom pricing | Decagon vs Cognigy | Visit → |
| Forethought | Generative AI platform for customer support teams. | Custom pricing | Decagon vs Forethought | Visit → |
| Freddy AI | Freshworks AI for support automation and agent assist. | Add-on to Freshdesk plans | Decagon vs Freddy AI | Visit → |
| Gorgias | AI-powered helpdesk built for ecommerce. | $0 (from $10/mo) | Decagon vs Gorgias | Visit → |
| Help Scout AI | AI features inside a simple support helpdesk. | From $50/mo | Decagon vs Help Scout AI | Visit → |
| Intercom Fin | AI agent that resolves customer support conversations. | From $0.99 per resolution | Decagon vs Intercom Fin | Visit → |
| Sierra | Conversational AI agents for customer experience. | Custom pricing | Decagon vs Sierra | Visit → |
| Tidio Lyro | AI support chatbot for small businesses. | $0 (from $29/mo) | Decagon vs Tidio Lyro | Visit → |
| Yellow.ai | Enterprise conversational AI for support automation. | Custom pricing | Decagon vs Yellow.ai | Visit → |
| Zendesk AI | AI agents and copilots built into Zendesk. | Add-on to Zendesk plans | Decagon vs Zendesk AI | Visit → |