The best Gorgias alternatives
Gorgias (AI-powered helpdesk built for ecommerce.) is popular, but it isn’t the only option. Here are the best Customer Support alternatives, compared.
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| Tool | Best for | From | Head-to-head | |
|---|---|---|---|---|
| Ada | AI customer service automation platform. | Custom pricing | — | Visit → |
| Cognigy | AI agents for enterprise contact centers. | Custom pricing | — | Visit → |
| Decagon | Enterprise AI agents for customer support. | Custom pricing | Gorgias vs Decagon | Visit → |
| Forethought | Generative AI platform for customer support teams. | Custom pricing | — | Visit → |
| Freddy AI | Freshworks AI for support automation and agent assist. | Add-on to Freshdesk plans | — | Visit → |
| Help Scout AI | AI features inside a simple support helpdesk. | From $50/mo | — | Visit → |
| Intercom Fin | AI agent that resolves customer support conversations. | From $0.99 per resolution | Gorgias vs Intercom Fin | Visit → |
| Sierra | Conversational AI agents for customer experience. | Custom pricing | — | Visit → |
| Tidio Lyro | AI support chatbot for small businesses. | $0 (from $29/mo) | — | Visit → |
| Yellow.ai | Enterprise conversational AI for support automation. | Custom pricing | — | Visit → |
| Zendesk AI | AI agents and copilots built into Zendesk. | Add-on to Zendesk plans | — | Visit → |